Terms and Conditions

Terms and Conditions

Introduction

Welcome to PawDrop! These terms and conditions outline the rules and regulations for the use of PawDrop’s Website, located at https://pawdrop.com.au.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use PawDrop if you do not agree to take all of the terms and conditions stated on this page.

Refunds and Returns

We strive to provide high-quality products for you and your pets. If you find a defect in the product, we offer a replacement at no additional cost to you. Please note the following conditions for our refund and replacement policy:

  • The customer is responsible for shipping the defective product back to us.
  • A return form must be completed and submitted as part of the return process.
  • All requests for refunds or replacements are subject to approval.

For defective products, we do not charge any fees for replacements once the defect is confirmed. However, shipping charges for the return of the product are the responsibility of the customer.

Partner Reviews

From time to time, we may display reviews for the products we sell that have been sourced from our partner websites. These reviews are for the same products we offer; however, the purchases may not have been made directly through our store.

We provide these reviews to give you insights into the product’s quality and usability. However, please note that the reviews are sourced externally and do not necessarily reflect purchases made through PawDrop.com.au.

User Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of PawDrop and its licensors.

Our Service may contain links to third-party websites or services that are not owned or controlled by PawDrop.

PawDrop has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that PawDrop shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at support@pawdrop.com.au.

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